Privacy policy
This policy is in English for now. Translations will follow once it is final.
Last updated October 2026. This policy covers clancymobileinc.com and, once we launch, Clancy Mobile service.
The short version
We don't sell your information. We don't share it with advertisers or data brokers. We don't track what you do on your phone to build a profile of you. We only share what's needed to run your service, with the few parties named below.
What we collect
- Waitlist: your first name, email address or mobile number, and ZIP code.
- Contact form: your name, email address and the message you send.
- Sign-up (after launch): your name, shipping address, contact details, the plan you chose, and your payment details, which are handled by our payment processor rather than stored by us.
- Service (after launch): your phone number, the device you use, and the records needed to provide and bill the service, such as call, text and data usage.
- Website: basic technical information your browser sends, such as pages visited and the type of device. We do not use advertising trackers.
How we use it
- To tell you when Clancy Mobile launches in your area, if you joined the waitlist.
- To answer your messages.
- To set up your account, ship your SIM or phone, and charge your monthly plan.
- To provide, support and troubleshoot your phone service.
- To meet legal and regulatory obligations.
Who we share it with
Only these, and only what each one needs:
- The network partner that carries your calls, texts and data.
- Service providers that help us run the business, such as shipping and payment processing, under contracts that bar them from using your information for anything else.
- Authorities, only when required by law, a court order or a valid legal request, or to prevent fraud or harm.
We never sell personal information, and we never share it for advertising or cross-context behavioral advertising.
How long we keep it
Waitlist and contact information is kept until you ask us to delete it or we no longer need it. Account and billing records are kept for as long as telecommunications and tax rules require after you leave, and then deleted.
Your California rights
If you live in California, you have the right to know what personal information we have about you, to ask us to delete it, to correct it, and to not be discriminated against for using these rights. Because we don't sell or share personal information for advertising, there is nothing to opt out of, but you may still ask us to confirm that. To make a request, use the contact form or email . We will verify your identity before acting on a request and respond within the time the law allows. You may also have an authorized agent make a request for you.
Children
Our service and website are for adults. We don't knowingly collect information from anyone under 18.
Changes
If this policy ever changes in a way that affects you, we'll post the new version here and tell you in plain language before it takes effect.